Shimizu furniture company

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Shimizu furniture company

At the end of 1978, Jose Yamamoto was still very worried about the problems that had arisen over the last year in his company, the Compañia de Muebles Shimizu. Nevertheless, he was slightly more optimistic because he believed that h had discovered the root of the problems and that he had made some good decisions.
The previous month he had taken back on two of his oldest craftsmen who had been dismissed six months earlier as a result of the problems that had arisen in the company is production system; problems characterized by products being returned due to poor quality, cancellation of orders due to delays in meeting delivery dates and the resulting decreased in sales turnover.
Jose was convinced that the
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THE PRODUCTION SYSTEM
The Shimizu furniture factory was located in a two storey building in an industrial-residential neighbourhood of the city of Sao Paulo. There were lorry accesses to both the first and second floors.
The layout of the building followed a functional design, consisting of a reception area drying heater, sawmill, assembly, finishing, and dispatching departments. The reception, heater and sawmill sections were located on the second floor while the remainder were on the lower floor. The furniture parts were transported down from the second to the first floor while the remainder were on the lower floor. The furniture parts were transported down from the second to the first floor via a gravity-run idler conveyor.
The manufacturing process normally began with the reception of the wood, which, in the most common case of pure wood had to be dried in the heater to reduce its humidity down to approximately 6%. This stage played a fundamental part in the quality of the end product. Poor drying could cause problems at the assembly or finishing stages since the form of the wood could vary after being cut, resulting in distorted dimensions. Following the drying process, wood was sent to the sawmill department where it was sawn up according to the design specifications of the planned piece of furniture. From there, pieces were sent to the first

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