Sending Emails * Make sure your e-mail includes a courteous greeting and closing. Helps to make your e-mail not seem demanding or terse. * Address your contact with the appropriate level of formality and make sure you spelled their name correctly. * Be sure you are including all relevant details or information necessary to understand your request or point of view. Generalities can many times causing confusion and unnecessary back and forths. * Keep emails brief and to the point. Save long conversations for the old fashioned telephone. * Always end your emails with "Thank you," "Sincerely," "Take it easy," "Best regards" - something!
Formatting Emails * Do not type in all caps. That's yelling or reflects shouting